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Professional intervention
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| Purposes |
- Protect - such as to develop the problem-solving skills
- Lessen detrimental effect - such as to relieve the discomfort due to the cancer symptoms
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| Types |
- Medical treatment - such as surgery, chemotherapy, radiotherapy
- Counselling - such as family counselling, career counselling
- Psychotherapy
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| Services |
| Purposes |
- preventive (primary care, education)
- intervention, curative, maintenance, emergencies (first aid, medical care)
- rehabilitation (shelter workshops, drug addicts, gamblers, mental illness)
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| Types |
- Health services: General Practices, hospital, dental services, chiropody, physiotherapy, occupational therapy, community health services, dietetic advice, etc.
- Social services: residential care, day care and home care, community services, counseling etc.
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| Other modes |
- mutual aid groups, support groups on Internet, hotlines, clanship or hometown association etc.
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| Forms of service delivery |
- e.g. integrated services, specialised services, centre-based services, outreach services, home-based, residential services
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| New trends in the delivery of health services and social care services |
- Community based: focus at district level, long term care
- Community development – empowering a local community by professionals to address local concerns and provide support and care
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Roles of management
| Different roles of health care management in different settings |
How these roles contribute to the operation of the settings |
| Monitoring |
- Establishing and monitoring operational policies and procedures
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| Quality assurance |
- Ensuring the quality of service provision
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| Supervision |
- Maximizing staff effectiveness
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| Administration |
- Facilitating the operation
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| Finance |
- Budget control
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Integrated approach – extended or hybrid role
- Extended role: extension of the original role
- Hybrid role: more than one role
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Models of communication
| Linear Model |
- One-way communication that the sender delivers the message and the receiver receives the message
- Limitation: no chance for clarification of message / senders have to verify that what the listener heard is what they meant to say
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| Circular Model |
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| Helical Model |
- Communication evolves in the beginning and then develops further with modifications
- Limitation: require the longest time of communication and not applicable to the urgent cases
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Latest Update: 11 January 2021
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| What are the purposes of professional intervention? |
| How do these purposes realise in service provision? |
| How can the services be delivered effectively to meet the objectives of service provision? |
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